Contact Us

Last updated: 07-10-2026

DRAFT. This text is a first version for review. It has not been checked by a lawyer, and highlighted [brackets] still need decisions or details.

Write to us

Email: [Support email]
Hours: [support hours]
We reply within [number] working days.

Our address

[Company legal name]
[Registered address]

Grievance Officer

For complaints about your personal information or your order: [Grievance officer name], email [Support email]. We acknowledge within [number] working days and resolve within [number] days.

Before you write

Please include your booking details so we can help quickly. For refunds see our Refund and Cancellation Policy. To download your data or delete your account, use the data request pages linked in your account.